Refund policy

6. Right of withdrawal

You have 14 days from the start of a paid subscription to withdraw without giving reasons. This applies to every customer, wherever you live and whether or not the law gives you a right of withdrawal.

If you withdraw within those 14 days we refund the payment in full, even though your campaign began serving the moment you paid. Because the trial in section 3 is free and requires no card, most subscriptions begin only after you have already used the Service.

To withdraw, use Withdraw and get a full refund on your account page, which is shown while the 14 days run, or write to [email protected] within them. The refund is requested from Paddle at once; most are approved within a few days, and we email you when it goes through.

Withdrawing also gives up a founding place, if you hold one, once the refund is approved, unless you have subscribed again by then (section 4.3).

Before the checkout opens we ask you to confirm, in a box you tick yourself, that you are 18 or older and that you want your campaign to start straight away. We keep a record of it, with the exact words you agreed to and the date.

7. Cancellation

You may cancel at any time, effective at the end of the period you have already paid for. There is no cancellation fee, no notice period, and no requirement to contact support: cancellation is available from your account and from your Paddle receipt.

We do not refund the unused remainder of a period you cancel part-way through, except where the law requires it or section 6 applies.